Terms of Use


Website terms and conditions of use

1. Conditions of use

1.1. This web page contains the terms and conditions which apply to your use of the Chase Underwriting Solutions Pty Ltd (‘Chase Underwriting’ or ‘we’) ABN 50 156 554 808 trading as V Travel Insurance, web site (‘website’).

1.2. Your use of this web site is governed by these terms and conditions and any additional terms and conditions posted on the web site from time to time (‘Terms’).

1.3. By participating and continuing to use this web site you indicate your consent and agreement to these terms of use.

2. Privacy

2.1. Use of any personal data that you provide to us is governed by our Privacy Policy Statement.

3. Copyright and trademarks

3.1. What you can do: All the material on this web site is subject to the copyright of Chase Underwriting or its third party licensors. You must not reproduce any of the material contained on this web site except that you may:

3.1.1. download a copy of this web site to the local hard drive of the computer used to access the site; and

3.1.2. print extracts (hard copies) of this web site, but only for your personal use.

3.2. What you cannot do:

3.2.1. copy any of the material on this web site or otherwise incorporate into or store in any other web site, electronic retrieval system, publication or other work in any form; or

3.2.2. provide a link to this web site from another web site without Chase Underwriting’s prior written consent.

3.3. Trade marks may be displayed on the web site from time to time. These may belong to third parties. Nothing displayed on the web site should be construed as granting any licence or right of use of any logo or trademark displayed on the web site, without the express written permission of the relevant owner.

4. Conduct

4.1. You must not use this web site for any purpose that is unlawful or prohibited by these Terms. You agree to abide by all applicable laws and regulations and codes of conduct.

4.2. In particular, you agree not to:

4.2.1. use this web site to disparage, defame, abuse, harass, stalk, threaten or otherwise offend others;

4.2.2. publish, distribute, email, transmit or disseminate any material which is unlawful, obscene, defamatory, indecent, offensive or inappropriate;

4.2.3. engage in or promote any surveys, contests, pyramid schemes, chain letters, unsolicited emailing or spamming via the web site;

4.2.4. impersonate any person or entity; or

4.2.5. upload, post, email, transmit or otherwise make available using the web site any material that you do not have a right to make available under any law or contractual obligation or which contains viruses, or other computer codes, files or programs designed to interrupt, limit or destroy the functionality of other computer software or hardware.

4.3. Chase Underwriting retains the right at all times to monitor, retain or disclose any information as necessary to satisfy any applicable law, regulation, legal process or governmental request.

5. Access

5.1. Chase Underwriting does not warrant that functions available on this web site will be uninterrupted or error free, that defects will be corrected, or that this web site or the server that makes it available are free of viruses or bugs.

5.2. You acknowledge that it is your responsibility to implement sufficient procedures and virus checks (including anti-virus and other security checks) to satisfy your particular requirements for the accuracy of data input and output.

6. On-line applications

6.1. All applications for insurance or other products made via this web site are to and must comply with Chase Underwriting’s normal approval criteria, and are governed by the normal terms and conditions applying to each product or service requested.

6.2. The insurance quote service is offered solely to assist you to purchase or decide to purchase insurance from us. You are not authorised to use high-volume, automated or systematic processes to obtain premium estimates. You agree not to compile, repackage or disseminate for commercial purposes any information provided by use of the insurance estimate service without our prior written consent. We reserve the right to terminate your access to these services in our sole discretion, including for submitting excessive requests for these services.

7. Disclaimers

7.1. The information contained on this web site is for general information purposes only. You must not rely on any statement contained in this web site without taking specialist advice. While we endeavour to ensure the accuracy and completeness of the information contained on this web site, we make no warranties and accept no responsibility for any loss or damage you may suffer as a result or your reliance on any part of it.

7.2. In particular, we make no representations or warranties and exclude all liability:

7.2.1. in relation to any of the material of this web site (including any as to the quality, accuracy, completeness or fitness for any particular purpose of such material);

7.2.2. in relation to any material of any other web site referred to or accessed by a hyperlink through this web site (‘Third Party WebSite’). We do not endorse or approve the material of any Third Party Web Site, nor will we have any liability in connection with any of Third Party Web Site howsoever arising; or

7.2.3. that this web site or any of its material is virus free. You should take your own precautions in this respect and we accept no responsibility for any harmful code that may be introduced into your system by using this web site.

7.3. In order for this website to process you order correctly Javascript must be enabled. Chase Underwriting does not take responsibility for loss of data or incorrect capture as a result of Javascript being turned off.You authorise us to lodge a cookie in your computer for the purpose of tracking. This will be valid for a single visit and further cookies may be deposited for subsequent visits.If your firewall rejects our cookies, then we shall not be able to accept your orders and you should allow access for this purpose. You authorise us to collect information on your domain name, PC, word system, version and internet user.

8. Liability and indemnity

8.1. You will indemnify us if we suffer any loss or damage or incur any costs in connection with your breach of these Terms or any other legal obligation by you or your use of or conduct on the web site.

8.2. Chase Underwriting does not exclude any rights and remedies available to you in terms of the Trade Practices Act (Cth) or any similar State or Territory legislation in relation to the provision by us of any goods or services via the web site which cannot be excluded, restricted or modified. Otherwise we exclude all conditions and warranties which may be implied by law.

8.3. To the extent permitted by law, our liability for breach of any implied warranty or condition which cannot be excluded is restricted, at our option, to:

8.3.1. in the case of services supplied or offered by us:

8.3.2. the re-supply of those services; or

8.3.3. the payment of the cost of having those services re-supplied; and

8.3.4. in the case of goods supplied or offered by us:

8.3.5. the replacement of the goods or the supply of equivalent goods; or

8.3.6. the repair of the goods;

8.3.7. the payment of the cost of having the goods replaced; or

8.3.8. the payment of the cost of having the goods repaired.

8.4. You agree that in no circumstances will we be liable to you for any indirect, incidental, special and/or consequential losses or damages or loss of profits of whatever nature howsoever arising, including from:

8.4.1. the use of or access to, or any inability to use or access, the web site or any material on the web site;

8.4.2. unauthorised access to or alterations of your transmissions or data; or

8.4.3. statements or conduct of any third party on the web site.

8.4.4. any goods purchased through this web site.

9. General

9.1. Variations: These Terms may be varied from time to time. Please ensure that you review these Terms regularly as you will be deemed to have accepted a variation if you continue to use the site after it has been posted.

9.2. Severability: If any of these terms are determined to be illegal, invalid or otherwise unenforceable by reason of the laws of any state or country in which these terms are intended to be effective, then to the extent and within the jurisdiction in which that term is illegal, invalid or unenforceable, it shall be severed and deleted from these terms and the remaining terms shall survive and continue to be binding and enforceable.

9.3. Waiver: The failure or delay of Chase Underwriting to exercise or enforce any right in these terms does not waive Chase Underwriting’s right to enforce that right.

9.4. Applicable law: The information on this web site is provided for Australian residents only. Terms will be governed by and construed in accordance with the laws of the state of Queensland, Australia.

9.5. Ownership: All contents of the Chase Underwriting web site are copyright © 2009 Chase Underwriting Solutions Pty Ltd ABN 50  156 554 808 and / or our licensors.  All rights reserved.